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TERMS + CONDITIONS
STATEMENT OF ORGANIC VARIATION
Our products are handcrafted according to our own, original recipes. Every batch is made in small, quality controlled amounts. They are mixed, poured and prepared by hand.
Regarding our handmade products: We use multiple organic elements that are added separately following requirements for that product. This creates variations in the appearance of each individual products within the same order as well as different batches. The products you receive will not be an exact match to the products received in your last order. This is a good thing! It means that our dedication to handcrafting unique small batches of organic and natural goodness is a dream come true for our family and that our products will bring satisfaction to you and your clients without the harsh chemicals.
Our ingredients are natural and organic this will cause normal variation in our products between orders placed at different times. Here are some normal organic product traits that will generally not be accepted as defects: Color, smell, consistency, and clarity. There are exceptions to every instance and these will be dealt with on a case-by-case basis.
Products are for topical cosmetic use only. Many of our ingredients are traditionally consumed, however, nothing that we offer is for consumption. Nothing offered through the ZGLOW SKINCARE website is intended for internal use or consumption.
ZGLOW SKINCARE shall not be liable for any special, indirect, incidental or consequential damages, including, but not limited to, lost profits or injury to business reputation or goodwill, that are caused by, are related to, or that arise from any of the items. If any items are defective, then your exclusive remedy as a customer shall be
(1) ZGLOW SKINCARE'S replacement of the goods for no extra charge; or
(2) a credit to your original form of payment.
Under no circumstance shall ZGLOW SKINCARE'S liability for defective goods exceed the price of the goods.
We cannot accept returns initiated by your clients due to allergic /irritation reaction or inaccurate recommendation.